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Sunday, May 19, 2019

Doing the safety dance: how to protect your brand

If I use the phrase “brand safety”, it might conjure up images of box-ticking exercises or watching an 8-minute video about how to lift...

Social Media at WTM London 2018

WE are delighted to be back at World Travel Market to deliver seven world-class seminars on the best use of social media in today’s...

On the Other Side of the Fence: Brexit – Implications for the Airline Sector

The news of the Brexit vote took the UK, Europe and the world by surprise, bringing instability and high uncertainty to the airline industry,...

Interview with Sarah and Terry Lee of LiveShareTravel

Continuing on from last month’s great interview with Tawanna Brown-Smith, we’re chatting to another speaker, or in this case speakers, who will be presenting...

The retro resurgence in travel and tourism

When travelling around America in the 1980s, helpful signs directed you to park the car and photograph a view. With a camera back then,...

The British Airways lesson | WTM Insights

Many opinions have been written about the technology issue that affected BA and the way in which the airline handled the situation.  It must...

ATPCO and SITA collaborate to build NDC Exchange to overcome barriers to NDC adoption

ATPCO and SITA are collaborating on NDC Exchange, an industry-owned platform designed to lower the barriers to adoption of IATA’s New Distribution Capability (NDC)...

Why Short-Term Rentals Will Change the Business Travel Landscape

Last week, Travel Leaders Group released its results from a survey undertaken amongst 354 members, constituting travel agent owners, managers and frontline agents providing...

Is airline loyalty living in the dark ages?

After writing my blog last month about customer relationship management moving on, I have to ask the question: “Are airline loyalty schemes still living...

Halal Tourism Becomes Mainstream | WTM Insights

Halal tourism is amongst the fastest developing sectors in the travel industry, gradually becoming more conventional. Global travel companies are thus implementing...